Help Center

Thank you for visiting our help center. Most of your questions can be answered on our website or through our free veterinary helpline.

We have listed our Top 4 Most Common Pet Parent Questions plus the quickest way to get assistance if you can’t find what you are looking for here.

Help Center

Thank you for visiting our help center. Most of your questions can be answered on our website or through our free veterinary helpline.

We have listed our Top 4 Most Common Pet Parent Questions plus the quickest way to get assistance if you can’t find what you are looking for here.

Appointments?

No appointments. First come, first served.

Pet Records?

Request your pet’s records.

How Much Money?

No office visit fees, plus upfront pricing.

Fill a Prescription?

Visit our online store to fill your pet’s prescription.

Free PetIQ Veterinary Helpline

Get real-time answers to general questions about your pet’s behavior or health. If you’re unsure if something requires a visit to the vet, we’ll help you decide.

PetIQ Veterinary Helpline: 1-800-775-4519
Open seven days a week: 7 a.m. – 7 p.m. (coast to coast)

Send Us Your Questions

Fill out form below:

Still Need Help?

We’re here to help if you have additional questions about our services. Current telephone wait times maybe longer due to increased call volume. For faster assistance, use the self-service features above or fill out the form. Standard form response times are within 24-48 hours.

Customer Service: 1-800-427-7973
Open 7 days a week: 10 a.m.–7 p.m. EST

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EMERGENCIES:

If your pet needs urgent medical care, please contact a local, full-service veterinary hospital or animal emergency room right away.