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Help Center
We have listed our Top 4 Most Common Pet Parent Questions plus the quickest way to get assistance if you can’t find what you are looking for here.
Help Center
We have listed our Top 4 Most Common Pet Parent Questions plus the quickest way to get assistance if you can’t find what you are looking for here.
Appointments?
Not needed. First come, first served.
Pet Records?
Request your pet’s records.
How Much Money?
No office visit fees, plus upfront pricing.
Fill a Prescription?
Visit our online store to fill your pet’s prescription.
Send Us Your Questions
Fill out form below:
Still Need Help?
We’re here to help if you have additional questions about our services. Current telephone wait times maybe longer due to increased call volume. For faster assistance, use the self-service features above or fill out the form. Standard form response times are within 24-48 hours.
Customer Service: 1-800-427-7973
Open 7 days a week: 10 a.m.–7 p.m. EST
EMERGENCIES:
If your pet needs urgent medical care, please contact a local, full-service veterinary hospital or animal emergency room right away.
